Jassy Inc. is dedicated to serving our customers.
If after receiving your order it is not what you were expecting please contact us immediately for a return authorization number, or
Please keep all the paperwork that you receive with the order and any email correspondence relating to the order in case of future discrepancies.
Our restocking fee is 15% or $15.00 whichever is greater. All shipments must be returned prepaid freight with the R.A. number on the outside of the carton. Please be sure to use a traceable carrier to ensure return delivery and credit to account. Shipping costs will not be refunded. If goods are returned without authorization they will be refused.
Returned merchandise will be accepted for return within 30 days of receipt and must be in the original condition and packaging or they will be rejected.
If the shipment is damaged when you receive it from the courier company be sure to make note on their documentation and you may refuse the delivery.
*Please Note: There are NO RETURNS on custom or non-Jassy products.